Terms of Service

1 Acceptance of Terms

By creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all users of the service, including browsers, customers, and contributors of content.

2 Service Description

Merivanta Sphere provides personalized gift curation and recommendation services. Our services include:

• Personalized gift recommendations based on recipient preferences
• Event planning and gift coordination services
• Express emergency gift assistance
• VIP concierge gift selection services
• Gift wrapping and delivery coordination

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3 User Accounts and Responsibilities

To use certain features of our service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Promptly update your account information if it changes
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use our services.

4 Pricing and Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. By placing an order, you agree to:

• Pay all fees and charges associated with your selected service tier
• Provide valid payment information
• Authorize us to charge your payment method for all fees incurred
• Pay any applicable taxes or additional charges

Payment is due immediately upon order placement. We accept major credit cards and other payment methods as displayed on our platform.

5 Refund and Cancellation Policy

Our refund policy varies by service tier:

• Basic & Personal Plans: Refunds available within 24 hours of service delivery if unsatisfied
• Premium & VIP Plans: Unlimited revisions included; refunds considered on a case-by-case basis
• Express Service: Non-refundable due to immediate delivery

To request a refund, please contact us within the specified timeframe with your order details and reason for the request.

6 Intellectual Property Rights

All content on our platform, including text, graphics, logos, images, and software, is the property of Merivanta Sphere and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Reproduce, distribute, or create derivative works from our content
• Use our branding or trademarks without written permission
• Reverse engineer or attempt to extract source code from our platform
• Use automated systems to access our services without authorization

7 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations
• Providing false or misleading information
• Impersonating another person or entity
• Harassing, threatening, or abusing our staff or other users
• Attempting to gain unauthorized access to our systems
• Using our services for any illegal or fraudulent purpose

8 Limitation of Liability

To the maximum extent permitted by law, Merivanta Sphere shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount you paid for the specific service in question.

9 Dispute Resolution

Any disputes arising from these Terms of Service shall be resolved through binding arbitration in accordance with the laws of the State of Missouri, United States. You agree to waive your right to participate in class action lawsuits or class-wide arbitration.

10 Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.

11 Termination

We reserve the right to suspend or terminate your account and access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.